Quality Management System (QMS) - The BLACKHAWK QMS is AS9100:2004/ISO 9001:2000 certified.

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Quality Policy - BLACKHAWK Management Corporation is committed to providing premier services and products to our customer for the best possible value through requirements compliance, qualified and committed employees, use of current technology, and continual improvement of our Quality Management System's effectiveness.

Quality Objectives - BLACKHAWK Management Corporation has established the following measurable Quality Objectives to maintain BMC's focus on meeting customer expectations and requirements, and to drive continual improvement.

• Maintain customer satisfaction
• Provide high quality, reliable products and services on time, and in a cost-effective and safe manner
• Pursue continual improvement of processes

These objectives are reviewed against performance goals at each management review meeting, and they are reviewed annually for suitability.